Beyond comments, Auto DM can trigger on Story replies and Live comments. When fans react to your story or type keywords during your Live session, they automatically get your DM. Capture leads from every engagement point on Instagram.
Go to Auto DM → Create New → Select "Story Reply" trigger. When someone replies to your Instagram Story with a keyword match, they instantly get your automated DM.
💡 Pro Tip: Post stories with "Reply with LINK to get the exclusive offer" to drive engagement.
Select "Live Comment" trigger type. Set keywords like "Link", "Join", "Buy". When viewers comment these keywords during your Live session, they're queued for auto-DM delivery after a natural delay.
💡 Pro Tip: Announce the keyword during your Live — "Type LINK in the chat to get the discount!" Watch leads pour in.
Enable follow requirement so only followers receive DMs. Non-followers get a "Follow me first to get the link 🔥" message with auto-retry up to 3 times.
💡 Pro Tip: Live + Follow Gate = massive follower growth. Every viewer who wants your link MUST follow first.
During your Live or after posting a story, watch the Insights dashboard. See DMs queued, sent, delivered, and opened — all in real-time. Know exactly how many leads each campaign generates.
💡 Pro Tip: Compare story trigger performance vs. live trigger to find which format converts better for your audience.
Story replies combine perfectly with product launches — tease → CTA → auto-DM link
Live DMs are queued and sent after a 5-15 sec random delay to look human
You can set different DM templates for Story vs. Live triggers
All triggers respect Meta's rate limits with our Token Bucket system
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